Terms of service

Terms and Conditions

Throughout the site https://saltandsandstone.com/, the terms "we," "us," and "our" refer to Salt & Sandstone. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you should not use our website or purchase our products or services.

These Terms and Conditions apply to all users of the site, including visitors, customers, vendors, and anyone who contributes content. By visiting our site or making a purchase, you are participating in our service and agreeing to follow all the rules and policies outlined here. We may update these terms from time to time by posting changes on our website, and it is your responsibility to review them regularly. Your continued use of the site after any changes have been posted means you accept those changes.

Age Requirements and Lawful Use

To use this website, you must be of legal age in your state or country of residence. If you are not yet an adult, you may only use this site with the permission and supervision of a parent or legal guardian. You agree not to use our products or services for any illegal or unauthorised purposes. You must not violate any laws in your jurisdiction while using our site, including laws related to copyright and intellectual property. You are also prohibited from transmitting any harmful code, viruses, or malware through our service. Any violation of these terms may result in immediate termination of your access to our website and services.

General Conditions of Use

We reserve the right to refuse service to anyone at any time for any reason. You understand that your information, excluding credit card details, may be transferred unencrypted over various networks and may be modified to meet technical requirements. Credit card information is always encrypted during transfer. You may not reproduce, copy, sell, or exploit any part of our service or website without our express written permission. The headings used in these terms are for convenience only and do not limit or affect the meaning of any section.

Information Accuracy

While we strive to provide accurate and current information on our website, we cannot guarantee that all content is completely accurate, complete, or up to date at all times. The material on our site is provided for general information purposes and should not be your only source when making important decisions. You should verify information through other reliable sources before relying on it. We may update the content on our site at any time, but we are not obligated to do so. It is your responsibility to monitor our site for any changes or updates.

Products, Services, and Pricing

Our product prices are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without prior notification. We will not be liable to you or anyone else if we change prices, modify products, or discontinue any part of our service. Some products may only be available for purchase through our website and may have limited quantities. These items can be returned or exchanged only according to our Return and Refund Policy. While we make every effort to display product colours and images accurately, we cannot guarantee that your device will show colours exactly as they appear in reality. We may limit the quantities of products we offer and reserve the right to discontinue any product at any time. All descriptions and prices are subject to change at our discretion.

Orders Information

We reserve the right to refuse or cancel any order placed on our website. We may limit or cancel quantities per person, household, or order at our sole discretion. These restrictions may include orders placed using the same customer account, payment method, or shipping address. If we make changes to or cancel your order, we will attempt to notify you using the contact information you provided when placing the order. We also reserve the right to limit or prohibit orders that appear to come from resellers or distributors. You agree to provide current, complete, and accurate purchase and account information for all transactions. You must also update your account information promptly, including your email address and payment details, so we can complete your transactions and contact you when necessary.

Third-Party Tools and Links

Our website may provide access to third-party tools that we do not monitor or control. You acknowledge that we offer these tools as is and as available without any warranties or representations. We have no liability arising from your use of optional third-party tools. You use these tools entirely at your own risk and should review the terms and conditions of the third-party providers. We may also add new services and features in the future, and these additions will be subject to these Terms and Conditions. Our site may contain links to third-party websites that are not affiliated with us. We do not examine or evaluate the content of these linked sites and take no responsibility for them. We are not liable for any harm or damages related to the purchase or use of goods or services from third-party websites. Please carefully review the policies of any third-party site before making a transaction, and direct any complaints or questions to the appropriate third party.

User Submissions and Comments

If you send us creative ideas, suggestions, proposals, feedback, or other submissions, whether we requested them or not, you agree that we may freely use, edit, publish, and distribute this material in any way we choose without restriction or compensation to you. We are not obligated to keep your submissions confidential, to respond to them, or to pay you for them. We may monitor, edit, or remove content that we determine to be inappropriate, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these terms. You represent that any comments you submit do not violate the rights of any third party, including copyright, trademark, privacy, or other personal rights. Your submissions must not contain defamatory, obscene, or illegal material, and must not include software viruses or other harmful code. You may not use a false email address, impersonate anyone, or mislead us about the origin of your submissions. You are solely responsible for any comments you make and their accuracy. We accept no responsibility for any comments posted by you or any third party.

Privacy and Personal Information

Any personal information you submit through our website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Errors and Corrections

Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping fees, delivery times, and availability. We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate, at any time without prior notice, including after you have submitted your order. We are not required to update or clarify information on our site except as required by law. Specified update dates should not be taken to indicate that all information has been modified or updated.

Prohibited Activities

In addition to other restrictions stated in these terms, you agree not to use the site or its content to engage in any unlawful purpose or to solicit others to perform illegal acts. You will not violate any international, federal, provincial, or local regulations or laws. You may not infringe upon or violate our intellectual property rights or those of others. You will not harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. You may not submit false or misleading information or upload viruses or malicious code that could damage the operation of our service or any other website. You will not collect or track the personal information of others. You agree not to engage in spamming, phishing, scraping, or similar activities. You will not use our site for any obscene or immoral purpose or to interfere with or circumvent the security features of the service. We reserve the right to terminate your use of the service for violating any prohibited use.

Disclaimers and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using the service will be accurate or reliable. You understand that we may suspend the service at any time for indefinite periods or cancel it at any time without notice to you. Your use of the service is at your sole risk. The service and all products delivered to you through the service are provided on an as is and as available basis unless otherwise explicitly stated by us. We provide no warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or any other violation of rights.

In no case shall Salt & Sandstone, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort, strict liability, or otherwise, arising from your use of the service or any products obtained using the service. This applies even if we have been advised of the possibility of such damages. This limitation of liability also covers any errors or omissions in any content or for any loss or damage incurred as a result of the use of content posted, transmitted, or otherwise made available via the service.

Indemnification

You agree to indemnify, defend, and hold harmless Salt & Sandstone and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Severability and Waiver

In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms and Conditions, and such determination shall not affect the validity and enforceability of any other remaining provisions. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our services or by ceasing to use our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may accordingly deny you access to our services or any part thereof.

Entire Agreement

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the service constitute the entire agreement and understanding between you and us. They govern your use of the service and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any previous versions of the Terms and Conditions. Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Australia and the state of New South Wales.

Changes to These Terms

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

If you have any questions or concerns, please contact us using the below information!

Store Name: Salt & Sandstone
Email: support@saltandsandstone.com
Phone Number: +61370648645

Customer Service Hours
Monday To Friday: 9:00 AM - 5:00 PM (AEST)
Saturday & Sunday: 10:00 AM - 4:00 PM (AEST)

Response time: Within 24 hours (often sooner during business hours)

Company Name: Home Of Lights Australia PTY LTD
ABN: 42 659 611 337
Address: 395 Bourke Street, Melbourne, VIC, 3000, Australia